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First of all, please check your bank/credit card account to ensure that the amount has been debited. If the same has happened after the payment failure, the bank normally rolls backs the amount in 7 business days. The time taken varies from bank to bank, and unfortunately, we won’t be able to help you. If the bank asks you to contact us, and if the money has been received by us, we will initiate a refund for the same within 3 days of your request. Or if you are still interested in placing an order, we can process the same for you if the money has been received by us.

COD orders are placed when a customer wants to make the payment only once after receiving the products physically. There are certain terms that one needs to keep in mind while placing a COD order: When you place a COD order on Mx2games you will be receiving a call from our customer care agent also a mail containing the order confirmation will be sent to you. In case you don’t pick up the call or your contact no. is not reachable you can call and confirm the order yourself Additional shipping charge could be applicable is based on products’ availability or forthcoming status which you have ordered. There is a purchase limit for placing an order when choosing your mode of payment as COD which depends on your pin code. The fulfilment of COD orders are not available on certain pin codes, so to check the same you need to click the link stating COD service availability on the product page and in the search bar enter the pin code which lets you know whether COD service is available on your location or not. If the COD option is not available at your location, one can always place order using credit/debit card. In some cases, the COD facility is not available at a particular pin code because our shipping partners do not service on those particular locations. The COD amount should be handed over to the delivery agent before opening the order package. What Are The Available Payment Modes? There are lots of options for making payments now a days. You can be assured with the trusted payment gateway partners as Payu.in they use secure encryption technology to keep your transaction details confidential at all times.

Availability of COD service depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.

Refund will not be issued due to customer’s dissatisfaction with the product once code has been delivered to him. Refund will not be issued if the customer has bought the wrong game once the code has been delivered to him. Refund will not be issued once the code has been delivered to the customer. In certain cases (Unprocessed transactions), refund will be processed only through the same mode of payment i.e. payment to same account which has been used during the transaction. 10?ncellation charges will be deducted on refund amount. Refunds will not be issued if customer’s computer does not meet the minimum product requirements. Orders of PC Digital Products and PSN Digital Products Like Fortnite,Apex,Pubg,Xbox Etc. Codes cannot be cancelled or refunded for any reason. In the unlikely event that your digital key is not working, we will contact the key provider on your behalf. The key provider will carry out an investigation and only if they conclude that the key was actually not working, we will issue a replacement key and the old key will get blacklisted. This process will take a minimum of 21 working days. The decision of the key provider will be final in any such cases. Refund On By Cancellation – Any refund requested by customer will attract 10% Penalty.

Complete your order as usual then enter your promotional code during checkout and the discount will be applied (if applicable).

s2s2dios offers a wide range of new and Pre-owned games covering all the current formats. We offer an online game trade-in service with FREE Game pick-up & packaging facility.

Making a purchase at s2s2dios.com is quick, easy and secure. When you find an item you want to purchase, click the ‘Add to Cart’ button. The item will be added to “Your Cart” this is found on the top right of the page. When you are ready to finalise your order, click the ‘Checkout’ button in the Your Cart Section Enter Shipping & Payment information, to complete your purchase.